Transform Your
Customer Experience
Kaven Solutions delivers AI-powered automated QA call monitoring that analyzes every interaction, providing actionable insights to elevate your team's performance.
Everything You Need for Quality Excellence
Our comprehensive suite of tools empowers your team to deliver exceptional customer experiences at scale.
Call Analysis
Analyze 100% of calls with AI-powered speech recognition and sentiment analysis.
Chat & Ticket Monitoring
Monitor customer interactions across all channels including chat, email, and support tickets.
Performance Insights
Generate comprehensive reports on agent performance, trends, and improvement areas.
Coaching Opportunities
Identify coaching moments automatically to develop your team's skills.
Compliance Monitoring
Ensure adherence to scripts, regulations, and company policies automatically.
Real-time Alerts
Get instant notifications on critical issues requiring immediate attention.
Intuitive Dashboard for Powerful Insights
Our modern, user-friendly interface makes it easy to access critical QA data, track performance metrics, and identify improvement opportunities at a glance.
Seamless Integration
Connects effortlessly with your existing CRM, telephony, and ticketing systems.
Custom Scorecards
Create tailored evaluation criteria that match your unique quality standards.
Role-Based Access
Granular permissions ensure the right people see the right information.
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Solutions for Every Sector
Our automated QA platform adapts to the unique requirements of diverse industries, ensuring compliance and excellence across all customer touchpoints.
Technology
SaaS & Tech Support
Healthcare
Patient Services
Financial Services
Banking & Insurance
Retail
E-commerce Support
Travel
Hospitality Services
Telecommunications
Customer Care
Technology
SaaS & Tech Support
Healthcare
Patient Services
Financial Services
Banking & Insurance
Retail
E-commerce Support
Travel
Hospitality Services
Telecommunications
Customer Care
Product Workflow
Connect Data
Securely connect your code repositories, logs, or upload documents via our encrypted API.
AI Scanning
Our neural networks scan your data against 500+ predefined quality parameters.
Instant Results
Receive a detailed audit score, prioritized risk assessment, and actionable plan.
Get Started Today
Ready to Transform Your Quality Assurance? Join industry leaders who trust Kaven Solutions.
What to Expect
- Personalized walkthrough of our QA platform
- Discussion of your specific use case and challenges
- Live demonstration of AI-powered call analysis
- Custom pricing based on your volume needs